Free Delivery available on ALL orders to mainland UK only with the exception of Northern Ireland which may, unfortunately, be subject to higher shipping charges.
Payment: payment should be made in full at the time of placing your order by credit/debit card or by PayPal. Payment by Bank Transfer is also acceptable and we're also happy to accept Purchase Orders from schools, leisure centres, councils and other such organisations. If you'd like to pay by cheque, please contact us before placing your order.
Shipping costs: Free shipping to mainland UK is available on all orders. If you would like express service or guaranteed delivery dates please contact us for a quote.
Shipping Service: the service will be Royal Mail 2nd class tracked or by Courier equivalent for larger items such as nets. The Courier usually used is DPD.
Shipping time: Orders placed by midday Monday-Friday before 10am (excepting bank holidays) will usually be dispatched the same day, with orders placed after 10am sent the next working day. Delivery time will vary but, within mainland UK, is estimated at 2-5 working days: most orders sent by Royal Mail are received within 2 working days but some can take longer. Delivery outside of the UK is estimated at 5-20 working days. Delivery times are estimates and UK Pickleball Shop is not liable for delays in postal delivery. First class or Special delivery is possible - please contact us before placing your order.
Outside Mainland UK: please contact us for a shipping quote. Shipping times will vary depending on the service used.
International Orders: please contact us with details of what you'd like to buy and where it is to be shipped for a quote of the total cost. Shipping times will vary depending on the service used. Please note that we have no control over how long the parcel will be detained or the charge made in respect of import duties.
Packaging: there is no extra cost charged for packing. For environmental reasons we use recycled void-fill paper and try to reuse and recycle as much of our packing material as possible. This means that your order may come in a recycled box or that, for example, cardboard from larger boxes is used as packaging material to secure your items. Some paddles come pre-packed in plastic covers or in bubble-wrap envelopes for protection and we encourage you to recycle and re-use these materials wherever possible.
